We were extremely fortunate to have Grant Whisker’s professional service and excellent communications working on our property transaction for our first property purchase in Australia. Grant was extremely helpful and knowledgeable in assisting us through this process to ensure a positive outcome for this transaction. We live in NZ and Grant assisted us through a more complicated overseas transaction process which was very helpful, and we are delighted with the outcome. We highly recommend Grant to anyone considering a property transaction.
We have just sold our property and couldn't be happier with Grant. I would highly recommend him to anybody looking and would certainly use him again in the future. Grant was so easy to deal with from the get go. His communication was like nothing we have received before, we always felt completely in the loop by knowing exactly where we were at along the way. Grant is honest, reliable and just a genuine person to deal with. He also got a record selling price for our property, which was the icing on the cake for us!
It is a very uneasy feeling having to rent your biggest financial investment of your life when you have to rent your home out. After being through a few agents previously with poor outcomes, trying to find someone who can not just look after your property, but take care of your home was extremely difficult. Finally I found Define.
I can say they ticked every box i needed. My manager Izzy took an upfront approach with what their services provide and what I believe is critical for a good successful lease period, an attitude to keep my tenant as happy as possible, while delivering everything I needed with little effort from my behalf. This approach I believe achieved the most care for my home while in someone else's care which I greatly appreciated.
Izzy always returned my calls promptly and kept me well informed on issues that arise and how my Tenents and their needs which made a solid working outcome for all parties. We are very pleased to have had Izzy work for our family and managing our property. I recommend anyone who is seeking to have their home rented out and managed to consider Define.