Our team of experienced property management professionals like to do things a little differently, we want our clients to be thrilled with our service! Backed by our unique Client Commitment Charter, we have standards in place to ensure a high level of communication and attention to detail at all times. Our dedicated & proactive team have the lowest vacancy rates on the coast, and advertise our properties across 5 websites plus our social media channels. We have zero tolerance on rental arrears and all staff have been specially trained in the collections and arrears management process.
We aim to build a personal relationship with all our clients. You will hear from our office regularly throughout the year just to touch base and ensure that you are happy with our service. We keep you informed of legislation changes to make sure not only is your property protected but you are as well. If you are feeling like all property management companies are the same, we are different! And if you want to change but you’re just not sure how to go about it and how long the process of change will take, we would love to take the opportunity to talk with you! Changing over is easy and we handle all the paperwork and deal with the previous agent on your behalf!
My wife and I have just changed our rental property management to Define. Hannah and her team were very easy to contact, efficient and helpful. Hannah was very energetic in pursuing tenants and found us suitable folk in a very reasonable time considering the market at the time and at the rent level we wanted. We would recommend Define Property Agents. BILL & GAYE
The old saying goes “you get what you pay for”. Well in this instance you get exactly what you want (hassle free professional property management) at a respectable price without any hidden fees. Why would you go anywhere else? WADE
I highly recommend Hannah for her efficiency and professionalism for your real estate transaction. She has been able to rent my place in less than a week. Hannah was always responsive, capable and in touch with the market place. Thank you again. NICHOLAS
I am very happy with Katie as my Property Manager. She is knowledgeable, takes on responsibility and is willing to go the extra mile. I think I’m qualified to say this as I have also been a property manager in Sydney, and my B.Com. was in Property Valuation and Management. So thank you and kind regards. M COFFEY